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Contact Us

Our company's preferred method of communication is email. We answer all emails latest within 24 hours (typically a few moments). If you are inquiring about an order please include your order id number.

We do not email customers with a follow-up shipping notfication. Since all orders ship on the same day, next day, or Monday w/o exception, a second email would too often raise a false concern of duplicate order.

Please note: Due to the Convid-19 Outbreak we are seeing delivery times slower than the usual. Based on Customer updates we are seeing delivery times ranging 3-5 weeks.

We constantly monitor various mail services for any updates. Currently all services indicate that mail, including International Mail is going out everyday.

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Apologize to customers who want to place phone orders. All payments have to go through a fraud-screening real-time payment processor. They check in particular the location of your computer against your billing/shipping address.

Repeat Order: Simply visit our order status page (with order id and order password) or login to your account to find the order.

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